Last updated: 30 Sept. 2024
At Fall Creek Cabins, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://fallcreekcabins.com. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Place an order for furniture or products.
- Subscribe to our newsletter or promotional communications.
- Contact us via email, phone, or our website.
- Engage with us on social media or leave a product review.
The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, and shipping address.
- Payment Information: Credit card details, billing address, and other payment-related information (processed securely through third-party payment gateways).
- Order Information: Product preferences, order history, and delivery instructions.
- Technical Information: IP address, browser type, operating system, and browsing data.
2. How We Use Your Information
The personal information we collect is used to:
- Process and fulfill orders, including payments and delivery.
- Provide customer service and respond to inquiries.
- Send promotional offers, newsletters, and updates (you can opt-out of marketing communications at any time).
- Improve our website, products, and services based on your feedback.
- Protect our website and users from fraud, security breaches, and illegal activities.
3. Sharing Your Information
We do not sell or share your personal information with third parties, except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) who assist us in delivering our products and services.
- Legal Requirements: We may disclose your information if required by law or to protect our legal rights, comply with a judicial proceeding, or ensure the safety of our users.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device that help us understand how you interact with our website, track your preferences, and improve the user experience. You can control or disable cookies through your browser settings, but this may affect the functionality of our website.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses SSL (Secure Sockets Layer) encryption to safeguard sensitive information, such as payment details, during transmission. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Update or Correct: Amend any inaccurate or incomplete personal information.
- Delete: Request the deletion of your personal data, subject to legal or business obligations.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
To exercise these rights, please contact us at [insert email address].
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before sharing any personal information with them.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: [email protected]